Store Credit - How it works

Redeeming Points for Discounts

If you did not get an A in math , then we'll make the point redeeming easy. For every 20 points you earn, you can redeem them for $1 of store credit next time you checkout. So, if you redeem 200 points when you checkout, you'll instantly get $10 off of your shopping cart total at Ellusionist.

20 points = $1 USD

How Recognition credits work

How do I use my Recognition Points as payment?

STEP ONE

Log in your Customer Account to see how many points you have earned.

Then, click on the "My Recognition Points" link on the left.

You should see how many points are available for you to redeem for store credit on your next checkout.

Customer Account Page

Customer Account Page
click to see bigger

STEP TWO

Next time you checkout at Ellusionist, log in first before you checkout. In the subtotal area, you will automatically be shown the number of points you have earned.

Select how many points you want to use toward this purchase and click "apply". That's it!

20 Recognition Points = $1 USD

You will see your applied discount right in the subtotal.

Frequently Asked Questions

Q.
What is this new recognition point program?
A.
In a nutshell, every dollar you spend earns you a point. Those points can be redeemed for some killer, rare Reward items, such as a Gold Arcane deck of playing cards in a lucite case. Or you can redeem your points for store credit next time you checkout at Ellusionist.com. (You must pay all shipping fees, duties and taxes on Reward items.)
Q.
How do I get the recognition points? Do I have to fill out a voucher or e-mail someone?
A.
As long as you are logged in to your customer account, which is based off of your e-mail, then points will be applied to your account automatically. .
Q.
Do I get points when I order by phone or by mail?
A.
Sorry, no. Points are only given to orders placed online while logged into your customer account.
Q.
How do I spend those points?
A.
Once they are available, a special page will become available to you under your customer account. It's like -- dare we say it -- magic. There are 2 ways to redeem your points. Store credit (see the top of this page for details) and Reward items. Reward Items are available to purchase with your points in the Rewards Store
Q.
How do I sign up or enroll?
A.
If you're reading this, it means you're already enrolled. Participation is automatic and requires no extra setup -- all you have to do is ensure that you are making purchases with through your customer account.
Q.
Why can't I just buy any of those Reward items?
A.
Because a large portion of our customer base is interested in rare magic items. The popularity of the 1st ed. Black Ghost deck is a great example of this. We wanted to create a slew of really cool items that simply can't be bought from us -- they have to be earned.
Q.
I'm a wholesaler who sells Ellusionist products in my store. Can I participate in the loyalty program?
A.
Yes, but you must pay full retail at the Ellusionist.com retail store for any items for which you want points.
Q.
I asked for a refund on a returned product. Does that affect my points?
A.
Yes. Any refunds are subtracted from your points total.
Q.
If I redeem points for store credit, can I combine that with cash to make a purchase?
A.
Yes! Absolutely! If you're trading points for the store credit, you must use your points in the shopping cart before checkout (as described above) to gain store credit.
Q.
What's the exchange rate for store credit?
A.
20 points gets you $1 in store credit. If you redeem 200 points, you'll get $10 off your shopping cart total.
Q.
With every order, I pay shipping, sales taxes and duties. Do all of those earn me loyalty points?
A.
Only the amount spent on merchandise earns you points. You will earn 1 point for every $1 dollar spend on your cart subtotal.
Q.
My parents bought me about $100 worth of E merchandise for my birthday. Do I get those loyalty points?
A.
No, but your parents do. You might be able to talk them into purchasing under your customer account, but you'll be able to see what they buy, thus ruining any sort of surprise that goes with presents.
Q.
I need to stock up on playing cards, but the only computer I can get to is my roommate's, and I don't trust him enough to log in under my customer account on his computer. Can I still get points if I purchase as a guest?
A.
Loyalty points are tracked through your customer account, so you must log in if you want your purchase to count for your loyalty amount.
Q.
Can I sell my points to someone else, the way I sold my level 60 Blood Elf Paladin to Leeroy Jenkins?
A.
No. Points are non-transferable. And we don't care if you have chicken.
Q.
I have a new e-mail address, which means I can't use my old account. Can I transfer points to a new account?
A.
Yes. When you change your e-mail address, e-mail us, and we'll transfer the points.
Q.
I've been a loyal customer of Ellusionist for many years. I even bought the Ellusionist mouse pad, that's how loyal I am. Why isn't there any consideration of my purchasing history in this program?
A.
We really appreciate you sticking with us over all these years. But we want everyone to have an equal shot at getting some of these cool, new items and to start from the same place. The best way to do that is to start from a common launch date. We're sorry that burns you, and we appreciate your understanding.