Were you wowed by our customer service or our super fast delivery?
Did we have just the right trick for you to amaze and astonish?
Did you have that special excitement as you ripped open your package?
Did you create an incredible experience for someone with your Ellusionist magic?
Did we do something to make you laugh?
Whatever it is, tell us about it!
SHARE YOUR EXPERIENCE
We here at Ellusionist love to read the heartfelt, touching and sometimes funny testimonials we get from our customers about their experiences shopping with us. We are a company that is truly humbled by our customers' devotion and loyalty and we are committed to earning that loyalty through exceptional service to you, our customer.
Your testimonials are our inspiration every day for providing you the best shopping experience we can for your magic needs. So go ahead and tell us, what's your Ellusionist experience?
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Ellusionist is the number magic site in my opinion and I love all their products. I always have a great experience shopping with them and live their products as they are the best quality you can can get these days. I will continue to get my magic from them for as long as I am a magician.
I starting collecting what can only be described as the industries finest and most beautifully crafted playing cards after receiving a couple of decks as a gift. Insisting on knowing more I went to the site and found what will be my first stop every time I'm in the market for something new and innovative. My purchases have been equally as enjoyable and feedback helpful and prompt. I recommend the Ellusionist at every opportunity and do so here today. The Ellusionist understands clearly about how important the details are and prove that time and again.
I'm my tweets I've said they set the bar very high and are without a doubt a "Class Act.
I can honestly say that I love Ellusionist and the excellent products, service and enthusiasm that Brad for example demonstrates when showing a routine or the explanation for how to do it. I believe the word I was searching for that best exemplifies how business is done here is very simple yet quite powerful because it means everything when one is seeking to be successful in their given field or expertise. That word is Integrity.
It is because of this that I can say proudly that I am associated with Ellusionist. I have been meaning to contact them regarding setting up a wholesale account for being able to resell some of the tricks and books etc.
So if you haven't already figured out what my experience has been like then let me be crystal clear. It has been excellent, heads and shoulders above every other site I visit (except for 7 of them) Just Kidding! lol You guys are all awesome, keep up the great work.
The cards are the best I have used, The M on the back should stand for MEGA.
i find what i want when i want it in and out easy thank you
A few weeks ago I got the Quick start Super Kit which has created some very funny experiences. when it arrived it was like Christmas again! In one of the videos Brad teaches the coin appearance, I was practicing this technique in front of the mirror in my bathroom when I accidently let go of the coin and sent it flying across the room and down the toilet. At first I thought this was hilarious until I realized that I had to get it out again...
I took a picture of myself practicing the ring levitation and showed it to some friends of mine who thought I just dropped a ring into my hand and took a picture, when I actually showed them for real, (with their ring) one friend had to run to the bathroom to change his underpants!
Thank you Ellusionist and thank you Damien Savina.
I was extremely happy with your customer service on this purchase. It was shipped on the day you said it would be and it arrived promptly.
I appreciate the email you sent prior to sending the product, with the suggestion that I watch the entire video before opening and playing with the gimmick. I was excited to open it and begin playing, but am glad I listened to your suggestion. It helped a lot.
This trick - Invisible - is great. I have been able to show it a few times (the Ring), and it is very convincing. The feedback I have received from those that have seen it has been great. The only issue is related to the fact that I have never used IT before, and I had a lot of trouble initially with breakage. Thanks to the video you sent out, I quickly became quite good at recovering and getting set up again. I also began to get the feel for it and was getting more confident with it. However, I broke the IT so many times that there is now no more on the reel. I found some IT at a local magic store, but it is not in a form where it is able to be spooled onto the reel. How do I get "refills" for the reel?
Again, thanks for the great experience.
*E Response - Contact support and they can tell you where to get refills*
I had a problem with some damaged decks due to packaging issues, reported the problem to you and my next shipment was packaged very nicely, and arrived in pristine condition. Thank you so much for correcting the problem.
I just want to say thank you so much for your excellent customer service. I had an address change mishap and your team specifically Chris and Jenifer took care of my problem very quickly. I know that there are a lot of customers being taken care of, but the response time is just amazing. I appreciate everything Ellusionist and its employees does to help the customer and I just wanted to commend them for their great service. Thank so much again and keep up the great work!
Those are amazing deck of cards. I love all of them. I will buy more. Thank you.
Would shop with you folks again
I really don't remember how i got to the site. I've ordered quite a few times and i'm never disappointed at the quality of the products. From playing cards to DVDs and everything in between. Going to keep buying until the day i die. Also as Member of the Black Club, i want to say that the membership is worth the price and the benefits are more than i ever imagined. Amazing Store!!
First off I want the whole team at Ellusionist to know how thankful I am for making the company amazing and a great place to shop and learn magic, THANK ALL OF YOU! Ellusionist has amazing guest service, and super super fast delivery. I spent hours looking at all the products and videos and found a lot that matched my skill level and price range. The products are always shipped nicely and safely and are of great quality. Thank you Ellusionist for always making me a happy guest!
I love these cards they are made for the perfect magician and have a thick smooth feel. I love these cards.
The Ninja DVDs featuring Brad changed my magic life for the better.I applied Slydini theory to the riffle pass to create a pass that is invisible even when your hands are being burned!I owe it all to Brad and my teacher Slydini.
i was very pleased with the 3 deck sample pack, even when one of the decks came slightly bent up, you guys sent me a courtesy deck. thats awesome. thank you
Ellusionist is something that changed my life of magic. Magic is hobby for me and now am learning pretty beautiful tricks thanks to you guys. Waiting for more downloadable cool magic tricks. Good luck with everything
You guys are amazing, the products are high quality and your support is awsome. Shopping around I have found your prices a bit higher then other sites but I have the confidence knowing you have tested and used each product you sell and that you stand behind it. The videos are always the highest quality and Brad does a great job of walking you through each technique. It is definatly worth a couple extra dollars for the support, service and the confidence in what I am getting.
I've been a long time customer. My first magic purchase was with you guys back in 2005 I think. And since then I've never looked back. I am now a paid magician, something I never thought I could do. I still practice the ideas and thoughts shared by Brad in the first Ellusionist videos. I remember him stressing to the us as magicians to go slow, let the magic sink in.
Over the past couple of years I've been doing more and more business with other dealers. And had lost touch with Ellusionist. But today I called to place an order for the new release "Invisible" and I was greeted and entertaine by the friendliest woman ever. Her name was Jennifer and she was amazing!
I was instantly reminded of the great customer service I received in the past and it made me remember that when it comes to customer service that Ellusionist is second to none.
My primary job is in customer service, I am a supervisor of 4 restaurants so I've seen the worst and I've seen the best. And you guys definitely are at the top.
Thank you so much for the service and the ability to do something I truly love to do.
P.S. thank you Jennifer for making what was turning into a terrible day, into something a lot brighter. I appreciate that so much!
Truely a great trick. Enjoy showing it and seeing the reactions on people's faces. And then letting them examine the pins. Easy to carry around.
I ordered the products and they were delivered quickly. No issues at all with products.
I also love the website. Im the typical broke college student but im saving up for Invisible. Seems like your products are top notch.
I am more blown away by your excellent customer service than anything. Product was as described, and I got it on time, but the follow up emails and concern of satisfaction seem genuine and make me know I made the right choice. I look forward to my next purchase.
My first child being born has slowed down my time to practice with cards. However, I still look through and inevitably purchase every new deck of cards that is released. The answer is simple. I love both the design and quality of the cards produced at Ellusionist. Keep up the great work!
I was angry when I got my blue ltd deck because it had marks on the box. One was a 1 and half inch gash on the side. Hope to hear back and I want a new deck but if I don't ill think twice
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Ellusionist Recognition Points
Ellusionist Recognition Points are free and you are automatically earning them when you place an order with us. You must be logged in to your customer account before placing your order to earn points.
Why is earning points awesome? Because you can use them for Ellusionist store credit, or even exclusive reward items that cannot be purchased from Ellusionist!
Even better, the lifetime value of points you earn could enter you into a specialized member bracket that rewards you with LIFETIME discounts with us. Learn more...